Shipping Policy

Effective Date: October 20, 2026

Thank you for visiting and shopping at Marzuvio, operated by Dancheng County Taikuli Daily Necessities Online Store. The following are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: Order processing time is separate from the shipping transit time. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

We proudly offer worldwide shipping, with a primary focus on our customers in the United States. Shipping charges for your order will be calculated and displayed at checkout based on the following standard rates:

• Orders $60.00 and over:

  • Shipping Cost: FREE

  • Estimated Transit Time: 7 - 12 business days

• Orders under $60.00:

  • Shipping Cost: $6.99 Flat Rate

  • Estimated Transit Time: 7 - 12 business days

Note: Delivery delays can occasionally occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs inspections.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will typically become active within 24 to 48 hours after the shipping label is created. You can use this number on our website's tracking page or the carrier’s official website to monitor your package.

4. Customs, Duties, and Taxes

Please be aware that Marzuvio is not responsible for any customs duties, taxes, or import fees applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer. If a package is refused due to unpaid customs fees, we reserve the right to deduct the return shipping costs from your refund.

5. Incorrect Shipping Addresses

Customers are responsible for providing the correct shipping address at checkout. We cannot be held liable for packages delivered to an incorrect address provided by the buyer. If you realize you have made an error in your shipping details, please contact us at info@Marzuvio.com immediately. We will do our best to update the information if the order has not yet been processed or shipped.

6. Missing, Lost, or Damaged Packages

If your tracking information shows that your package was delivered but you have not received it, please check with your neighbors or local post office first. If you still cannot locate your package, or if your order arrives damaged, please contact our customer service team within 7 days of the delivery date. We will work with the carrier to file a claim and assist you in resolving the issue.

7. Contact Us

If you have any further questions regarding our shipping policy or the whereabouts of your order, please do not hesitate to reach out to us:

• Email: info@Marzuvio.com

• Phone: +86 19861171936

• Business Hours: Monday - Friday, 9:00 AM to 6:00 PM (GMT+8)

• Company Location: No. 2087, Baima Town, Dancheng County, Zhoukou City, Henan Province, China